I&IT Senior Business Relationship Manager
Are you looking to expand your career in a fast-paced environment focusing on business development and client service excellence in the emergency health services sector? By joining the Health Services I&IT Cluster, Technology Management and Solutions Integration Branch within the Ministry of Health and Long-Term Care, you will be an integral part of our team and will contribute your expertise in information technology and business relationship management for staff, senior management and broader public stakeholders.
What can I expect to do in this role?
- Develop and manage relationships with I&IT directors and managers, program-area directors and managers and I&IT service providers to identify business development opportunities and develop strategic and operational plans.
- Lead portfolio management teams to identify, review and prioritize IT proposals and projects and present portfolio status updates to senior executives.
- Plan and execute stakeholder management and business analysis processes to identify and match I&IT solutions to business needs.
- Provide advice and technical expertise on defining I&IT business needs and solution options that optimize stakeholder business development; conduct feasibility assessments, financial and cost-benefit analyses/modelling; identify resource sharing opportunities; consult with vendors.
- Conduct research and I&IT industry trends to support the evaluation of alternative technology solutions.
- Lead corporate and I&IT working committees designed to inform sector best practice and system standardization requirements.
- Oversee the development of project proposals, business cases and project charters; brief senior
- executives on proposals.
- Lead regular reviews of project status and priorities of new and pending work, from small IT change requests to large multi-million dollar projects.
Location: North York
How do I qualify?
Relationship Management, Customer Service and Consultation Skills
- you demonstrate skills and experience in business/client relationship management, customer service, consultation and service management
- you have communication, mediation and negotiation skills to facilitate coordination of services among Cluster I&IT functional areas, ministry executives and external stakeholders
Analytical and Problem Solving Skills
- your analytical and problem solving skills allow you to assess client business requirements and identify I&IT solutions
Project Management, Planning and Organizational Skills
- you have knowledge of project and project portfolio management methodologies and practices to manage and oversee multiple business consulting plans
- you have planning skills to plan and direct concurrent projects
- you can develop and implement strategic and operational plans
I&IT Technology Knowledge and Computer Skills
- you have demonstrated knowledge of the relationship between business and I&IT technologies and trends
- you have an understanding of policies, directives, guidelines and procedures supporting Ontario Public Service (OPS) IT services and standards
- you are proficient with computer and standard desktop software such as word processing and presentation to produce agreements, reports and presentations
- you can conduct qualitative/quantitative analyses and use on-line tools and resources
Salary Range: $75,924 - $110,352 per year
- 1 Temporary, duration up to 12 months (with possible extension), 5700 Yonge St, North York,
Please apply online, only, at www.ontario.ca/careers, quoting Job ID 118363, by Tuesday, March 6, 2018. Please follow the instructions to submit your application. Faxes are not being accepted at this time.
If you require accommodation in order to participate in the recruitment process, please contact us at www.gojobs.gov.on.ca/ContactUs.aspx to provide your contact information. Recruitment Services staff will contact you within 48 hours. Only those applicants selected for an interview will be contacted.
The Ontario Public Service is an inclusive employer. Accommodation will be provided in accordance with Ontario's Human Rights Code.